info@seniormallorca.com+34 971 100 733

We are in Palma de Mallorca for personalized attention throughout the island

Search
START TYPING AND PRESS ENTER TO SEARCH

Personal Data Protection under the GDPR

Senior Mallorca, SL, in application of the current regulations on the protection of personal data, informs that the personal data collected through the forms on the website https://seniormallorca.com/ are included in specific automated files of users of the services of Senior Mallorca, SL. The collection and automated processing of personal data is intended to maintain the business relationship and to perform information, training, advisory tasks, and other activities related to Senior Mallorca, SL. These data will only be transferred to those entities that are necessary with the sole purpose of fulfilling the aforementioned objectives.

Senior Mallorca, SL adopts the necessary measures to guarantee the security, integrity, and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free movement of such data. The user may, at any time, exercise the rights of access, objection, rectification, erasure, restriction, and portability recognized in the aforementioned Regulation (EU). The exercise of these rights may be carried out by the user via email at info@seniormallorca.com or at the address: C/ Bonaire 16, 3rd Floor, 07012 – Palma (Illes Balears).

The user declares that all data provided by him/her are true and correct, and undertakes to keep them updated, communicating any changes to Senior Mallorca, SL.

Purpose of processing personal data

At Senior Mallorca, SL, we process your personal data collected through the website for the following purposes:

  • To provide our services according to the specific needs of customers, in order to fulfill the contracts entered into.

  • To provide the information requested by the user through the contact form.

  • To offer information about our services.

You may object to receiving commercial communications by any means and at any time by sending an email to the above-mentioned address. The fields of these forms are mandatory, and it will be impossible to carry out the stated purposes if these data are not provided.

Data retention

The personal data provided will be kept for as long as the business relationship is maintained or as long as you do not request its erasure, and during the period for which legal liabilities may arise for the services provided.

Legal basis

The processing of your data is carried out on the following legal bases:

  • The request for information and/or the contracting of the services of Senior Mallorca, SL, whose terms and conditions will be made available to you in all cases, prior to any potential contracting.

  • The free, specific, informed, and unequivocal consent, as we inform you by providing this privacy policy, which, after reading, in case you agree, can be accepted by means of a declaration or a clear affirmative action, such as checking a box provided for this purpose.

In the event that you do not provide us with your data, or you do so incorrectly or incompletely, we will not be able to process your request, making it impossible to provide you with the requested information or to carry out the contracting of the services.

Recipients of the data

The data will not be communicated to any third party outside Senior Mallorca, SL, except under legal obligation.

Data collected by users of the services

In cases where the user includes files with personal data on the servers of shared hosting, Senior Mallorca, SL shall not be held responsible for the user’s failure to comply with the GDPR.

Intellectual property rights

Senior Mallorca, SL is the owner of all copyrights, intellectual and industrial property rights, “know-how,” and any other rights related to the content of the website and the services offered therein, as well as the programs necessary for its implementation and related information. Reproduction, publication, or use of the contents, in whole or in part, for purposes other than strictly private, is not permitted without prior written consent.

Intellectual property of the software

The user must respect third-party programs made available by Senior Mallorca, SL, even if they are free and/or publicly available. Senior Mallorca, SL has the necessary exploitation and intellectual property rights to the software. The user does not acquire any rights or licenses for the software necessary for the provision of the service, nor for the technical monitoring information thereof, except for the rights and licenses necessary to fulfill the contracted services and only during the duration of the same.

For any action that exceeds compliance with the contract, the user will need prior written authorization from Senior Mallorca, SL. It is strictly prohibited to access, modify, or view the configuration, structure, and files of the servers owned by Senior Mallorca, SL, and the user assumes civil and criminal liability for any incidents that may arise from negligent or malicious actions.

Intellectual property of hosted content

The use of services provided by Senior Mallorca, SL contrary to intellectual property legislation is prohibited, and in particular:

  • The use that infringes Spanish laws or the rights of third parties.

  • The publication or transmission of violent, obscene, abusive, illegal, racist, xenophobic, or defamatory content.

  • Cracks, serial numbers of programs, or any other content that violates the intellectual property rights of third parties.

  • The collection or use of personal data of other users without their express consent or in breach of Regulation (EU) 2016/679.

  • The use of the domain’s mail server and email addresses for sending unsolicited bulk email.

The user is fully responsible for the content of his/her website, the information transmitted and stored, hyperlinks, third-party claims, and legal actions regarding intellectual property, third-party rights, and protection of minors.

Protection of hosted information

Senior Mallorca, SL makes backup copies of the content hosted on its servers, but shall not be responsible for the accidental loss or deletion of data by users. The services offered, except those specifically for backup, do not include the replacement of content when the loss is attributable to the user; in such cases, a fee will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user. The restoration of deleted data is included in the price of the service only when the loss is due to causes attributable to Senior Mallorca, SL.

Commercial communications

In compliance with the LSSI, Senior Mallorca, SL will not send advertising or promotional communications by email or other equivalent electronic means that have not been previously requested or expressly authorized by the recipients thereof. In the case of an existing contractual relationship, Senior Mallorca, SL is authorized to send commercial communications regarding products or services similar to those initially contracted. In any case, the user may request, after verifying their identity, not to receive further commercial information through the Customer Service channels.